Privacy Policy & Terms of Use

Sea Shepherd Global is a non-profit foundation registered in the Netherlands as Stichting Sea Shepherd Global (RSIN #853127426).
 
We respect your right to privacy and we recognize the trust you are placing in us through your dealings with us. As such we do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our personal standard. Under law and in compliance with General Data Protection Regulation (GDPR) your rights to privacy are also protected. The law places strict requirements on us to treat any information you give us as confidential. The information you provide remains private and is only used for the purposes outlined below.

 

Sea Shepherd uses your personal information -- also called “personal data” under GDPR -- to enable us to carry out our normal operations, to keep our supporters informed of our campaigns and other activities, and to be of service to our supporters.  In this privacy statement we give you information about the following:


- what personal data we use and for what;
- which cookie are used and why;
- who receives your personal data;
- how long personal data are stored;
- what security measures we take;
- what rights you have to your personal details;
- how to contact us about your personal details 

 

CONTACT DETAILS


Sea Shepherd Global
Alexander Koersstraat 52
1071 KZ Amsterdam
The Netherlands
Email: contact@seashepherdstore.com
Tel: 020 - 3330695

 

 

WHAT PERSONAL DATA DO WE USE AND WHAT FOR?

 

Donations and Fundraising Platforms


Sea Shepherd depends on donations and other types of financial and material support to continue our mission to defend, conserve and protect our oceans. Contact information such as name, address, phone numbers and email addresses are used to process receipts and to keep you abreast of any issues or developments we may think you have an interest in. Financial information such as bank account and credit card details are used to process transactions. The information we collect is always treated as strictly confidential and is never disclosed to a third party without your prior consent, or unless required by law. We never make our database available to other organizations.


Sea Shepherd uses a third-party donation and fundraising platform hosted by Kentaa to process donations and to allow supporters to fundraise on behalf of Sea Shepherd. For the registration of your donation or fundraising page, Sea Shepherd uses the following personal data: name, address (only when making a donation), and e-mail address. Please refer to the donation and fundraising platform Privacy Policy and Terms & Conditions for further details.

 

My Sea Shepherd Store also uses a third-party donation application called Easy Donation, hosted by Zestard Technologies Pvt Ltd. This application is used to process donations within the shopping cart and checkout stages of your purchase. In order for the application to work, Easy Donation will be able to access data such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents. This information is not saved and will not be used by Easy Donation to contact you.

 

My Sea Shepherd Store


If you place an order with My Sea Shepherd Store online, we need your name and address details to be able to deliver your purchases and your e-mail address and telephone number to keep you informed of this delivery. We also save your purchase data to answer any questions or other questions / complaints about the product. For further details please contact: contact@seashepherdstore.com

 

Cookies


Like most professional websites, Sea Shepherd uses cookies and pixels to improve the user experience and help us collect traffic statistics. These collect your IP address, the type and language of your browser, the time of your visit, the web address from which you reached our website, the pages that you view, the links you click on and the other actions you take such as social media sharing. Currently we use the following social media and analytics on our site:

 

- Facebook
- Twitter
- YouTube
- Bit.ly
- Google Analytics


Cookies can be disabled or deleted at any time, although this may affect how you experience the functionality or features of our website. Click on your browser type below to get more information about disabling or clearing cookies:


- Firefox
- Google Chrome
- Internet Explorer
- Opera
- Safari


Social Media


One of Sea Shepherd Global’s primary ways of interacting with our supporters and those interested in our mission is through various social media platforms.  When you comment, “like”, or communicate with us on social media such as Facebook, Instagram, Twitter and YouTube, Sea Shepherd may collect data about your social media use in the context of legitimate interest to better understand the needs of the interested public and Sea Shepherd supporters. The information processed when you interact on our social media pages can be user name, profile picture, place of residence, e-mail address and gender.

 

Auctions

 

These are the Terms and Conditions you agree to when actively participating in our online auctions via my.seashepherdstore.com.
 
Your participation constitutes as your agreement to all terms, conditions, and notices contained herein and otherwise posted on My Sea Shepherd Store. My Sea Shepherd Store acts as an online venue to allow Sea Shepherd Global to auction items online (in accordance with applicable laws and regulations) and to provide you with the opportunity to bid for and buy such items. If you do not accept the following Terms and Conditions, you must refrain from using this website.


Your obligations as a Bidder and/or Successful Bidder:

1) Bidders must be located in mainland Europe (see HERE). Successful Bidders will automatically be sent an email letting them know to purchase the auction item. The auction item must be purchased at the winning bid price and must be done within a week of the auction end date. Postage, taxes and delivery costs will be additional costs on top of the winning bid price and will be added at check out.

2) Bids are not retractable once the auction has closed.  You must only place a bid if you intend to buy the relevant item at the purchase price listed (winning bid price). 

3) Some auction items will have a set reserve price placed on them. If the reserve price is not met, the item will be withdrawn and not sold.

4) By making a bid, you warrant and represent that you have the legal right to enter into and complete the transaction. You must make full and prompt payment for any item you buy. 

 


WHO RECEIVES YOUR PERSONAL DATA?


The security of your information is important to Sea Shepherd Global. When we have collected information about you it can only be seen or modified by Sea Shepherd Global staff or GDPR compliant contractors appointed by us. We make all reasonable efforts to ensure that your information is stored securely - both in electronic and physical forms. Where we use external GDPR compliant contractors, any personal information disclosed to the contractor remains confidential to us. Personal and financial information which is no longer required to be stored is destroyed. An exception to this is may be the retention of information for data analysis or financial record keeping requirements under Dutch legislation. However, if this occurs then the information will be retained in a form which does not allow you to be identified from that information.


All data collected by Sea Shepherd Global may be processed through companies that take care of our newsletter mailings, our website hosting, and donation payment processors, located within the Netherlands or the European Economic Area unless that country or territory ensures an adequate level of data protection. In any case, we ensure that sufficient technical and organizational measures have been taken to ensure that your personal data is safe and used exclusively for instructed purposes. Sometimes we are legally obliged to provide personal data to third parties like the tax authorities. 

 


HOW LONG ARE PERSONAL DATA STORED?


Sea Shepherd does not store personal data in accordance with the law for longer than necessary. How long a personal data is stored depends on the purpose for which it is used.


After the retention period has expired, your personal data will be deleted or anonymised. Anonymisation means that your personal data is stripped of all possible identifying characteristics. What remains are statistical data that can no longer be linked to your person in any way. These statistical data are important to us because we can gain insight into the use made of our products and services on this basis.

 


WHAT PROTECTIVE MEASURES DO WE TAKE?


Sea Shepherd is extremely careful with your personal data. We have taken adequate technical and organizational measures to protect your personal data against loss or unlawful use, including secure servers, security software, virus scanners and firewalls. Our donation pages also protect your payment data by using encrypted SSL security technology. If you are on a secure page such as our donation form, your browser must tell you that you are on a safe site by displaying a lock in the address bar of your browser.


Furthermore, only employees of Sea Shepherd Global have access to your personal data if it is necessary to perform a specific task, and all employees are committed to absolute confidentiality.


What rights do you have to your personal details? How you can access and correct the information held.


It is our policy to give access to our supporters to the information we hold on them. This is consistent with our commitment to transparency and GDPR regulations. You have the right to view, correct or delete your personal data at any time. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Sea Shepherd. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to contact@seashepherdstore.comTo ensure that the request for access has been made by you, we ask you to send a copy of your national ID or passport with the request. This is to protect your privacy. We respond as quickly as possible, preferably within four weeks, to your request.

 


COMPLAINT AND RESOLUTION PROCEDURES


If you believe we have breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy, please contact us:  contact@seashepherdstore.com. We will try to satisfy any questions that you have and correct any errors on our part. You also have the right under the privacy legislation to file a complaint with the Dutch Data Protection Authority.


Modification of the Privacy Regulations


You can find a link to the most current version of Sea Shepherd Global’s Privacy Policy at the bottom of our website and at https://www.seashepherdglobal.org/global/privacy-policy/